airz-uniapp/packages/content/services/help.uts

import { requestJson } from '@/services/api.uts'

export type HelpQuestion = { id: string, category: string, question: string, answer: string }
export const helpCategories: string[] = ['账户使用', '融资评估', '资料与隐私']
export async function fetchHelpQuestions(): Promise<HelpQuestion[]> {
	const response = await requestJson('/help/faqs', 'GET', {})
	const items = response['items']
	if (items == null || !Array.isArray(items)) throw new Error('帮助内容响应不完整，请重试')
	const results: HelpQuestion[] = []
	;(items as any[]).forEach((value: any) => {
		if (value == null || typeof value != 'object' || Array.isArray(value)) throw new Error('帮助内容响应不完整，请重试')
		const item = value as UTSJSONObject
		const id = item.getString('id'); const category = item.getString('category')
		const question = item.getString('question'); const answer = item.getString('answer')
		if (id == null || !/^[1-9][0-9]{0,9}$/.test(id) || parseFloat(id) > 2147483647
			|| category == null || !helpCategories.includes(category) || question == null || question.trim().length == 0
			|| answer == null || answer.trim().length == 0 || results.some((entry: HelpQuestion): boolean => entry.id == id))
			throw new Error('帮助内容响应不完整，请重试')
		const result: HelpQuestion = { id, category, question, answer }; results.push(result)
	})
	return results
}

export function contactCustomerService(): void {
	// 后续在此接入各端客服渠道；当前不发起会话、拨号或发送反馈。
	uni.showModal({ title: '联系客服', content: '客服服务暂未开放，请稍后再试。', showCancel: false, confirmText: '我知道了' })
}